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RFQ-TP24-008 – Web Developer

Overview

Market Development Facility is an Australian Government funded multi-country initiative which promotes sustainable economic development, through higher incomes for women and men, in our partner countries.

We connect individuals, businesses, governments, and NGOs with each other, and with markets at home and abroad. This enhances investment and coordination and allows partnerships to flourish, strengthening inclusive economic growth.

MDF is currently active in Fiji, Timor-Leste, Sri Lanka, Samoa, Tonga, and Vanuatu. MDF is funded by the Australian and New Zealand Governments. It is implemented by Palladium, in partnership with Swisscontact.

Background

Tonga’s e-commerce landscape is emerging. At present, e-commerce in Tonga is constrained by a lack of payment solutions gateways. In particular, there is considerable unmet demand among Tongan business for payment gateways that would enable online transactions using credit cards.

ANZ Bank of Tonga launched Tonga’s first international payment gateway (ANZ eGate) in November 2023. This service allows customers to shop and pay online using Visa and MasterCard credit cards.

Objective

The objective is to provide web development services to Tongan businesses to integrate the ANZ eGate to their websites and enable online payments using credit cards.

Using ANZ’s eGate online integration guide, web developers will have access to a suite of integration options that supports WooCommerce, Magento 2, Prestashop, OpenCart, Shopify and offers a range of hosted checkout options.

Selected web developers will be required to:

  • • Participate in an introductory briefing with MDF and ANZ Tonga.
  • • Participate in introductory meetings with Tongan businesses selected to have the ANZ eGate integrated into their websites.
  • • Effectively interpret the technical information provided in ANZ’s eGate online integration guide to successfully integrate websites of Tongan businesses to any of ANZ eGates’ suite of hosted solutions which include:
    • – Hosted Checkout (Options – Light-box pop up or redirect to a full payment page)
    • – Hosted Session
    • – Recurring payments/Merchant Initiated Payments.
    • – Webhook Notifications
    • – Mobile App integration (IOS and Apple)
  • • Work with MDF, ANZ and Tongan businesses to prepare, discuss, and execute an agreed integration implementation plan.
  • • Perform development and/or integration work in the ANZ eGate sandbox environment with successful end-to-end testing outcomes.
  • • Work with the ANZ eGate Tech Support team to perform verification testing on any integration work done with successful end to end testing outcomes according to ANZ’s verification testing requirements.
  • • Achieve a successful Go Live to production with successful end to end test results and formal sign off from selected Tongan businesses and ANZ.
  • • Provide Post Go live support to the merchant and ANZ for any unforeseen technical issues that require troubleshooting and resolution.
  • • Prepare reports on lessons learned and recommendations for future eGate integrations.

Minimum requirements for applicants

  • a) Knowledge and experience in working with JSON, REST Formats.
  • b) Knowledge and experience in working with Web API’s.
  • c) Knowledge and experience in setting up 3DS 2.2 authentication.
  • d) Supplier must be able to work in the same time zone as Fiji and Tonga.
  • e) Knowledge and experience in setting up Webhook notifications (desirable but not required).
  • f) Knowledge and experience in Mobile App development and integration (desirable but not required).

Mandatory Criteria

Consultant(s) or Firms will be required to submit a technical and financial proposals together with their cover letter on or before Tuesday 25 June 2024, Midnight Tonga Time. Potential bidders may direct their questions via email to [email protected] to gain further clarifications about the scope of work and/or the overall assignment.

Evaluation Criteria

MDF will assess submissions in line with the technical and financial evaluation process described below. In assessing submissions, MDF, at its sole discretion, may consider information from other relevant sources.

Technical evaluation

MDF will first score compliant submissions against the following technical criteria:

  • A. Capability and experience demonstrating your ability to deliver services relevant to MDF’s requirements (50% of the Technical Score)
  • B. Approach to communication and meeting tight deadlines (25% of the Technical Score).
  • C. Qualifications and Experience of Key Personnel (25% of the Technical Score)

The technical score will account for 80% of the Total Score.

Financial evaluation

Following the assessment of the technical response, MDF will undertake a like-for-like price comparison of all technically suitable offers. The Financial Score will account for 20% of the Total Score. The lowest-priced financial offer will be awarded the full weighted score. The weighted score of other financial offers will be calculated as a fraction of the higher scoring offer.

If your quote is successful, you will be required to enter into the Palladium’s standard contract for the types of goods or services being provided. In the provision of the Goods and Services, you will be required to comply with the Palladium’s policies, including (without limitation) its Business Partner Code of Conduct and any relevant Project Manual. Potential suppliers must also comply with Palladium’s Business Partner Code of Conduct in the submission of any quotes pursuant to this RFQ.

If you are bidding as part of a joint venture, partnership or similar, please make this clear in your submission. Likewise, if you propose to subcontract any part of the goods or services provision, then disclose this fact within your submission. The Company may require additional information from you and approval for subcontracting will not be automatic as subcontractors will be subject to Palladium’s Due Diligence process.

Registration of Interest

Register your interest to submit an offer by sending your organisation name, contact person and contact details to the Contact Person by email on or before Friday 21 June 2024, Midnight Tonga Time.

Last date for Queries

Send all queries to the Contact email by email on or before Friday 21 June 2024, Midnight Tonga Time. Indicate the RFQ Title in the subject line.

Closing Date and Time: Tuesday 25 June 2024 / Midnight Tonga Time.

Click on “Apply” to download full Terms of Reference (TOR) & the Response forms.