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Talent Acquisition/HR Specialist

Overview

The Market Development Facility (MDF) is a multi-country initiative which promotes sustainable economic development, through higher incomes for women and men, in our partner countries across the Indo-Pacific.

We support partners from business and government to identify and grow commercial opportunities that are profitable, scalable and deliver social and environmental value. We currently work in Fiji, Timor-Leste, Sri Lanka, Samoa, Vanuatu and Tonga.

MDF is funded by the Australian Department of Foreign Affairs (DFAT) and co-funded by the New Zealand Ministry of Foreign Affairs and Trade (MFAT) in Samoa, Tonga and Vanuatu. It is implemented by Palladium in partnership with Swisscontact.

Position Summary

The HR Coordinator will partner with the MDF HR Manager and Operations Managers in MDF countries to coordinate HR service delivery across the Facility, with focus on the end-to-end recruitment cycle, learning and development initiatives and coordination of the annual performance review and planning cycle. This position will support HR service delivery across all MDF country offices, noting that as a large proportion of MDF’s HR processes will be undertaken in the Pacific, this position will be based in Suva (Fiji). The successful person in the role will ideally be a HR professional with a track record of quality high-volume recruitment, with experience in Pacific countries.

Key Responsibilities
Recruitment & Selection

  • • Working closely with the MDF HR Manager, establish and develop an understanding of recruitment pipelines, and work this information into the recruitment tracking systems.
  • • Coordinate the end-to-end recruitment cycle with focus on sourcing, identifying and screening potential candidates for vacancies as required; proactively grow the available talent pool for difficult to fill roles through networking and headhunting .
  • • Provide advice to hiring managers across multiple countries on talent sourcing and assessment methodologies and coordinate recruitment processes to drive quality recruitment outcomes and reducing time to fill/hire metrics.
  • • Prepare and create a central library of contemporary job advertising, up to date Terms of Reference and quality interview questions for core positions per job family.
  • • Coordinate interview and other assessment processes with stakeholders (panellists and applicants) across multiple time zones, preparing video conference set-ups and applicant/panel interview preparation documents.
  • • Monitor end-to-end hiring processes to ensure a positive experience for candidates throughout the cycle.
  • • Quality assure MDF’s recruitment activities ensuring full compliance with DFAT client requirements as well as Palladium policies and procedures, ensure recruitment documentation is fully complete, up to date and filed appropriately.
  • • Promote the ongoing compliance of MDF’s fair and equitable recruitment policies (including safeguarding, child protection, discrimination, conflicts of interest), and take an active lead on reducing bias in recruitment.

Onboarding

  • • Working closely with the HR manager, review the approach and format for the onboarding program for new hires.
  • • Ensure a smooth transition for new hires to complete a quality orientation and onboarding experience, coordinate induction and onboarding briefings as required.
  • • Coordinate check-ins with new hires and managers within the first 3 months to provide further support and gather feedback on the onboarding experience as well as quality of hire.

Learning & Development

  • • Working closely with the HR Manager, support training needs analysis to consolidate learning needs arising from individual learning plans as part of the annual performance review cycle, to identify patterns and trends emerging for country locations and job family.
  • • Support the HR Manager to identify learning solutions in response to the training needs analysis, consolidate and maintain a library of training resources and materials, to support learning priorities per country office and job family.
  • • Support the communications and delivery of facility wide in-house learning initiatives e.g. technical onboarding learning series, placement program, leadership development et al, and manage the delivery of vendor led training programs if required.
  • • Maintain a central database of L&D initiatives, activities and participants across the Facility and ensure country offices maintain accurate records of training attendance.
  • • Coordinate evaluation feedback to ensure that MDF’s facility wide learning initiatives are measured for success and effectiveness, monitor and report on progress per country location and across the Facility.
  • • Ensure effective administration, monitoring and reporting of MDF’s performance review and planning cycle, providing resources to adequately enable participation and facilitate development requirements as needed.

HR metrics and reporting

  • • Ensure data relating to recruitment, onboarding, and learning and development are maintained and up to date in MDF’s Management Information System.
  • • Gather and prepare information for reports for further analysis where requested.
  • • Provide a weekly report on recruitment progress to the HR Manager and Chief Operations Officer.

General

  • • Support the HR Manager in reviewing and updating the HR Operations Manual as required.
  • • Support development and implementation of new HR initiatives as required.
  • • Other activities as directed by the HR Manager, Chief Operating Officer, Team Leader or representative(s) of Palladium.

Selection Criteria

  • • Substantial experience in related HR coordination, for multi-country locations across the Pacific, preferably applied in international development context.
  • • Experience in full-cycle recruiting for local and international hires, using various interview techniques and evaluation methods, CV databases, professional networks, LinkedIn Talent Solutions to proactively source candidates.
  • • Ability to consult stakeholders to understand their needs and priorities and develop solutions.
  • • Project coordination skills with the ability to prioritise tasks and meet deadlines.
  • • Deep level of cultural maturity and excellent communication skills with diverse stakeholders.
  • • Demonstrated working knowledge of MS Office programs.
  • • Excellent command of both verbal and written English.

This position is open to Fijian nationals and permanent residents with authority to live and work in Fiji. Rates of pay are based on local labour standards.

Closing date: Wednesday 19 June 2024.