DHL – Embracing the Future of Work

Companies are exploring innovative strategies to enhance productivity and foster a flexible work environment in today’s dynamic business landscape. The COVID-19 pandemic acted as a catalyst for change, pushing organisations to adapt their work models. DHL, a global leader in logistics and express delivery services, successfully implemented its ‘Future of Work’ policy, which encompasses a work-from-home model. This, in turn, has revolutionised its business operations. This case study examines how DHL reshaped its work policies to prioritise employee well-being, work-life balance, and increased productivity.

“Most of our employees love the work-from-home model, especially working parents. Some had children at home while they were working, and sometimes there was nobody to look after their children So, we had buy-in from those employees.” says Sarvesh Devan, DHL Express Country Manager for Fiji and Pacific Islands.

Read the full report on DHL – Embracing the Future of Work here.